Banks need to transform their businesses

Piyush Singh, Managing Director, Financial Services Business, Accenture

Just as the days of booking a flight at a travel agent on the high street or buying an album in a mom-and-pop shop are increasingly rare, a bank that isn't digitally savvy will become a thing of the past too. The banks that get this — that understand that they are fundamental to this digital shift of society is partnering with other industries — are the ones poised to grow.

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