Instruct employees on proper mobile etiquette."A single noisy user disrupts everyone else on the conference call," says Chris Thompson, vice president, enterprise product marketing, at wireless headset provider Plantronics.
To remedy that problem, mobile workers should "have a good headset. Sit somewhere quiet. And learn how to use their mute button," Thompson says. Another no-no: typing on a keyboard while on speakerphone. To alleviate that problem, "keep keystrokes to a minimum or make sure you are wearing a good headset."