"The first time, you may remember three out of five," Palazzolo says. "But the more you practice this, the faster the images come to you."
While all of this seems like a lot of work, it's worth it.
"When you're a little shy or introverted, you tend to get anxious when you meet new people, and when you can't remember their names, you feel overly stressed and it's even more difficult to start conversations," Palazzolo says. "The name is a way to begin an open, warm dialogue with someone. When you have that type of engagement, when you're able to show that you care about them, then it makes the working relationship so much easier."