Malaysia: 2013 Rewind + Forward 2014: Part 1



Carlos Lacerda, Microsoft Malaysia Managing Director (2) modified

Photo - Carlos Lacerda, Managing Director, Microsoft Malaysia.

Four megatrends continue to shape the future

The four prevailing ‘megatrends’ – Mobility, Social, Cloud and Big Data – are continuing to shape the IT landscape across verticals, and the challenge is to provide an unprecedented opportunity for individuals and organizations from SMEs, Large Enterprises and the Public sector to take charge of their technology choices.

With Mobility, new types of devices and always-on connectivity are increasing people’s expectations for mobile experiences. Social technologies are fundamentally changing how people connect and share with their colleagues, partners, and customers.

Cloud computing is enabling faster innovation, new user experiences, and a more flexible and efficient application development and delivery model. With massive data growth and globalization, an enterprise’s ability to manage and gain insight into Big Data is becoming a key differentiator.

Forrester vice president, research director and region manager, Dane Anderson said these four megatrends would drive at least 80 percent of their industry's growth by the year 2020.

While most industry experts acknowledge these four megatrends as game-changers, Microsoft also envisions a fifth and an additional opportunity of “touch” that intersects all the other four megatrends. About 1.5 billion people in the world today use Windows and Windows 8 adds touch to all form factors with the Surface tablet, laptops, and PCs. The challenges we face in advocating an entire ecosystem built for touch has been well documented, but the strong, steady momentum we are seeing is evidence that we are on the right track. We have surpassed 100 million Windows 8 licenses sold and have more than doubled the number of Windows 8 devices since its launch in October 2012.

Moving forward, we will continue to help organisations take advantage of these trends and get the most out of their IT investments, contribute to business bottom lines, improve efficiencies and maximize resources.

At the close of our first-quarter of FY14, our Devices and Consumer revenue grew 4 percent to US$7.46 billion. We see an exciting opportunity in the tablet market with our

Surface devices designed for users to be more productive at work and play. According to a research by GfK Malaysia, nearly 450,000 tablets flew off Malaysian shelves from January to May 2013, more than170,000 or 61 percent more compared to the first five months of 2012.

Momentum and interest in Surface has been remarkable with companies from verticals including Education, Financial Services and Healthcare adopting the devices here in Malaysia. Whether for work is business, gaming, browsing or connecting, Surface devices help users get things done. In our first-quarter report, Surface revenue grew to

US$400 million with sequential growth in revenue and units sold over the prior quarter. Our Windows Phone ecosystem is growing at extremely healthy rates – sales numbers are growing at triple digit paces on a year-on-year basis, app downloads have increased 290 percent in the past 12 months, and we are currently the fastest growing smartphone platform. In 2014, this – coupled with the launch of our next generation Surface in Surface 2 and Surface Pro 2 – continues our promise to deliver a family of devices and services for individuals and businesses that empower people around the globe at home, at work and on the go, for the activities they value most.

Education is critical to the social and economic development of every nation, and to the ability of individuals everywhere to reach their full potential as part of the 21st century workforce. Technology has the power to economically expand the impact of education, and accelerate the growth potential of every student, educator and school.

We are working with the Government and our partners to support key initiatives including 1BestariNet. For over 20 years, we have supported the Government of Malaysia’s emphasis on education as a key lever towards becoming a developed nation. The country’s National Education Blueprint 2013-2025, has made great progress in creating an education policy to prepare the workforce for a knowledge-based economy on the road to achieving the nation’s overall aspirations of becoming a developed nation by 2020.

Our 10-year partnership with the Ministry of Education has seen more than 10,000 schools nationwide leveraging our productivity solutions including Office 365 for Education. Most recently in 2013, we launched the Pop-Up Classroom, a first-of-its-kind outreach program for educators and policy-makers in the Asia Pacific that aims to pave the way for the innovative use of technology in education and forge further collaborations. The program brings the technology showcase directly to teachers and policy makers in each market with specifically tailored, localized workshops. Educational institutions including the English Language Teaching Centre (ELTC) of the Ministry of

Education, Universiti Malaya, Al-Madinah International University and Brickfields Asia College leverage Microsoft technology and solutions that lead to enhanced learning environments and better outcomes. Most recently, Microsoft recognized local Malaysian educators who are leveraging technology in innovative ways to enrich students’ learning experiences through the Expert Educator Program, and also the first-ever Microsoft Mentor School in Malaysia – both of which are part of Microsoft’s Partners in Learning (PiL) initiative. Since 2004, we have invested more than RM15.5 million [US$4.71 million] in the PiL program, touching more than 210,000 teachers and 3.5 million students in Malaysia.

A technologically educated and adept generation is also key to stimulating entrepreneurship – an area crucial to the success of the Government’s transformation plan, and an area Microsoft Malaysia is firmly invested in – with the goal of empowering youths to realize their full potential through opportunities for education and employment. More than 75 million unemployed youth around the world face an opportunity divide – a gap between those who have access to the skills and training they need to be successful, and those who do not.

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