Photo - KT Ong, General Manager, Commercial Business, Dell Sales Malaysia
The following are several trends that we will continue to see in 2013.
- Cloud adoption is expected to continue as SMBs and large enterprises realise that they are able to compete, grow and move to the next level by leveraging technologies such as cloud computing.
· Virtualisation offers huge opportunities to drive efficiency in the data centre and provide data security, and it is the first step towards realising the benefits of cloud computing.
Virtualisation is also important in staying competitive in an increasingly dynamic and connected world as it helps organisations reduce its hardware and operating costs while improving their responsiveness to business needs.
- Big Data will continue to challenge organisations of all sizes. More than 90 per cent of data is unstructured and full of rich information, but the challenge organisations will face is how to understand and analyse this data and take advantage and leverage the findings.
· Mobility and Consumerisation of IT is a mega-trend that is impacting the purchasing decisions of organisations. Because of this trend, more IT departments are also increasingly adopting a "Bring Your Own Device" (BYOD) model for smartphones and tablets due to strong demand from employees. As consumerisation and BYOD takes a hold in business, organisations will also be challenged to ensure that their users are compliant, secure and can be centrally managed, regardless of device or OS.
Photo - Pang Yee Beng, Managing Director, Dell Global Business Centre (DGBC), Cyberjaya
It has been a challenging year for the ICT industry as a whole with soft consumer demand and global economic uncertainty such as the Eurozone crisis. At Dell, however, we continue to see opportunities for growth in solutions and services for Malaysia and the region. Dell has transformed from being just a hardware company to an end-to-end solutions company, with a broad set of capabilities in services, security, software, enterprise and data centre solutions, as well as end-point devices.
One of the highs in our industry in 2012 would be the Government's commitment to the ICT industry via the launch of the Digital Malaysia Masterplan to enhance ICT contribution to the economy and to create an estimated 160,000 jobs by 2020. The Government and industry continues to place emphasis on human capital development via TalentCorp, implementing facilitative policies and initiatives to nurture, attract and retain top talent for the country, making it a global talent destination by 2020.
Human capital development is key
We believe that the Government's continued focus on human capital development is key to maintaining our competitive edge and long-term growth. Budget 2013's financial incentives on quality education, teacher training, graduate employability and skills development reflects the Government's priorities in building a skilled pool of human capital that has both industry relevance and soft skills.
We will continue to support talent development initiatives. For example, we have initiated the Dell Malaysia University (DMU) to create learning opportunities for our talent to be the driving force in the growth and transformation of Dell. DMU offers industry recognised certifications and degrees through collaboration with local and foreign universities and institutes. We also conduct several internship and apprenticeship programmes with public and private universities such as the Multimedia University, Universiti Sains Malaysia, INTI International University, as well as public scholarship awards for undergraduates.
We believe that the strong government support for all matters ICT such as Digital Malaysia will present opportunities for Malaysia's ICT industry. We are committed to working together with the Government to support efforts to position Malaysia as the foremost regional and global hub for high-value ICT, multimedia and shared-services outsourcing investments and operations.