Why CxOs must ensure their businesses are Always-On: Veeam CEO interview


Virtualisation and cloud solutions provider Veeam Software (Veeam) has built its rapid growth on the message that during the last decade IT has become strategic for every organisation while business requirements for IT have dramatically changed.

 Veeam's global chief executive officer Ratmir Timashev recently made an inaugural visit to Kuala Lumpur to talk with some of Malaysia's prominent chief information officers on how they were helping their organisations to become more competitive.

 He later discussed with Computerworld Malaysia on how CxOs could speed up the provisioning of IT services, strengthen business agility and security as well as control and lower operational costs.

 Founded in 2006, Veeam currently has 30,500 ProPartners and more than 145,500 customers worldwide. Veeam's global headquarters are located in Baar, Switzerland, and the company has offices throughout the world.


Portrait-CEO-VeeamPhoto - Ratmir Timashev, CEO, Veeam 


From Veeam's conversations with Malaysian and Asian business leaders, do you think the pressure of being a 24/7 always-on business is being sufficiently addressed?

To put it simply - no.

In Malaysia, as it is globally, organisations have invested a significant amount of resources into the modern data centre because they need to stay competitive and be quicker in the provisioning of products and services to market.

However, if these organisations continue to use legacy backup solutions within the modern data centre, these solutions will not satisfy business's requirements for an Always-On Business.


Are you able to give a brief overview on what impact unplanned downtimes can bring to a business and what other factors would you use to persuade businesses to focus on digital transformation?

Let me illustrate this with an example I often use. If you think about the case of e-mail and how common it is today, think back to the situation five years ago. Then, if you couldn't access your e-mail for a day, it wasn't really an issue. Today, if you go missing for 5 minutes on e-mail, you could be missing out on responding to a very important piece of information, or a large, urgent order from a client, and the financial impact could be huge.

In Malaysia, we've just published a success story with Aalborg Portland Malaysia, a global shipping and logistics business operating at a scale that is mind-blowing. For them, one hour of downtime could mean a shipment being delayed for days, and when transporting critical material, this has a huge impact not just on them, but their clients and their client's projects.

Staying Always-On today is mission critical, especially as many more businesses move online and to the cloud to manage operations and transactions.

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