9 tips for selecting and implementing an ERP system

Jennifer Lonoff Schiff

Furthermore, it's important to "recognize that the most effective training may not come from outside sources. Tech-savvy employees within departments can be given the opportunity for more in-depth instruction to become expert resources for their fellow employees," he explains. "Having a readily available support contact within an operational group reduces the 'us vs. them' dynamic that can poison the implementation process."

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