Saueressig says that augmented reality and intelligent assistants will eventually merge, enabling employees to conduct meetings and collaborate on documents with voice commands, ostensibly taking productivity and collaboration to new heights. Ideally, this will translate to better "customer empathy," a strategic focus espoused by CEO Bill McDermott at the company’s customer conference last month.
Saueressig began his SAP career in 2004 as a student in a cooperative education program in Germany. He went on to work CRM and business development roles before shifting to IT as a vice president in 2011. Former CIO Oliver Bussmann tasked him with running the company's mobile solutions centers, where employees could go to get help with their computers and test new mobile devicesfor work. He was also responsible for SAP's corporate mobile application store. Such experiences were a launching pad for his current role, Saueressig says. "I had the opportunity to grow within IT."
“We are just at the starting point of a totally different way of how all of these [technologies] come together and fundamentally improve our work environment," Saueressig says. "The entire value of SAP is lying in the heads and hearts of our people so we need to increase the productivity of our employees."