Mobile security tools win over IT pros

Ann Bednarz

"The design of the product also makes it easy for our employees to use so they don't require training from IT to get up and running."

Ease-of-use was also a draw for Jim Carroll, vice president, managed mobility services, at Tangoe. His favorite product, LogMeIn Rescue, allows support staff to remotely view, diagnose and fix computers and mobile devices.

"In order to benefit from the increased productivity and flexibility the mobile revolution can provide, organizations need the ability to effectively manage employee's devices, without expending valuable time and resources," Carroll says. "LogMeIn helps them do that by maximizing mobility, connectivity and business productivity, providing a hands-free approach to managing mobility so they can focus their resources on their core business."

"It helps me deal with the complexities of mobile strategy, providing remote access capability and a hands-free service to shorten resolution time," Carroll says.

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